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Customer Testimonials

Hear What Our Customers Have to Say

"What a great place to buy a car!"

Rated 5.0 out of 5.0Rated 5.0 out of 5.0Rated 5.0 out of 5.0Rated 5.0 out of 5.0Rated 5.0 out of 5.0 5 Stars
I went into Criswell Chrysler Jeep Dodge expecting the same ole thing... the hassle and the haggle bit... talking to several Managers... getting beat down in finance... and then the sales person just throwing me the keys.

Boy was I wrong.... Very Professional, Very Helpful, and they made a deal that I wasn't expecting... here was the great part... I took 2 hours to buy a hour... WOW...

I now have a New SRT 8 Challenger in my driveway...

Thank you Criswell Chrysler Jeep Dodge.... Thank you!

John S.

"A pleasure to deal with!"

Sk - Sep 27, 2011 5 Stars. A very relaxed buying process, Carl Wilhelm was great. Being in the automotive industry myself it was refreshing working with a salesman who actually new about the cars he was selling.

Sk

"I am so impressed with Criswell!"

Rich - May 18, 2011 5 Stars - I had contacted another dealer closer to us in North Bethsda on the Pike...the representative let me know that it would cost $125 for an "inspection"...I told her that I knew the problem...a window lift problem on the Jeep Liberty and that there was extended warranty for the problem. She said that they would need to verify my problem and that there was no recall. I said that she should check for a sevice bulletin then...I called Criswell and Mike said, "No problem...bring it in." They were efficient and honored the extended warranty on the window lift problem AND he was well aware of the situation, unlike the dealer on Rockville Pike. Mike is exceptional, as is the dealership.

Rich

"We were quite impressed with the service..."

Dolly - Apr 18, 2011 5 Stars - Just wanted to take this opportunity to express my pleasure in the service that we received in your Jeep Dealership? My roommate needed new tires on his 2007 Jeep 4 door Wrangler. After searching all the local tires service centers we decided to check Criswell service center. We were quite impressed with the service a price that Criswell offered. We decided to have the new tires done. When we went back to pick up the Jeep, we were informed that they had found some other repairs that would need to be done. This was expensive work and the warranty had expired. When we were informed of the price we decided to take the money and put towards a new Jeep. We saw a brand new Jeep Wrangler Mountain Edition in Mango Tango.

Dolly

"Phenomenal team!"

sloise - Mar 25, 2011 5 Stars -   I would like to express my appreciation for the professional sales approach that Jason Allen extended to me during my recent search and purchase of a new Dodge truck. He provided a very relaxed atmosphere for me to reviews Jeep and Dodge vehicles in stock and the features of each of those vehicles that allowed me to make a choice of a vehicle to suite my needs. He was very knowledgeable of the vehicles and all applicable rebates to being offered. I value his integrity and honesty he presented during the sales meeting with him. I appreciate his patience with me while I contemplated the purchasing of a vehicle. Jason is a top notch salesman and should be recognized for this attention to the details he provided to me. The finance team also provided exceptional service working to complete the on process. Each issue encountered they were able to work through getting the information needed to provide to the finance company for the loan to be approved. I appreciate the whole sales team providing their personal touch during my purchase of a Dodge truck. Each of the team members went above and beyond expectations to provide a great purchase experience for me

sloise